1. Who LGD is and how we work
LGD Electrical Ltd. is a British Columbia incorporated electrical contractor with its principal place of business in Vancouver, BC. We hold the contractor licensing required to pull permits under the City of Vancouver electrical permit system, the City of Surrey permit system, the City of Burnaby permit system, the City of Coquitlam permit system, and Technical Safety BC for the remainder of Metro Vancouver. Every job is supervised by a Field Safety Representative (FSR) who personally declares compliance with the Canadian Electrical Code and the Vancouver Building Bylaw where applicable. Crews are licensed BC journeyman electricians and apprentices working under an FSR.
LGD carries $2 million general liability insurance and is in good standing with WorkSafeBC. Certificates are available on request before the project starts.
2. Quotes and what a quote is
A written quote from LGD is a fixed-price offer to perform a defined scope of electrical work under defined site conditions. A quote becomes binding when you accept it in writing (email is acceptable) or when you pay a deposit. Verbal quotes given by phone are good-faith estimates only and are not binding until reduced to writing.
Quotes are valid for 30 days from the date issued unless the quote states a different window. After 30 days, material prices (especially copper wire and aluminum service entrance) and BC Hydro service-application fees may have moved and LGD may need to re-issue.
A quote covers the work described on the quote document. It does not cover scope you discover after acceptance unless you and LGD agree on a written change order (see section 4). It does not cover work performed by other trades on the same site.
3. Pricing, deposits, and payment
For jobs under $1,500 LGD typically invoices the full amount after work is complete and inspected. For jobs $1,500 to $15,000, LGD typically asks for a 25 to 40 percent deposit on acceptance, with the balance due on completion. For jobs over $15,000 LGD typically uses progress draws tied to identifiable project milestones (permit issued, rough-in complete, fixtures installed, final inspection passed). Specific deposit and milestone structure is stated on the individual quote.
Invoices are due within 15 days of issue. Late invoices accrue interest at 1.5 percent per month (19.56 percent per annum), the standard rate in BC's construction trade. Permit fees, BC Hydro service-change fees, City inspection fees, and any other third-party costs are invoiced at LGD's cost without markup unless the quote explicitly states otherwise.
Accepted payment methods are e-Transfer (preferred), business cheque, and direct deposit. Credit cards are accepted for invoices under $5,000 with a 2.9 percent processing surcharge that is itemized on the invoice. Cash is not accepted.
4. Change orders
Once a quote is accepted, scope changes are handled through written change orders. Common triggers for a change order:
- Hidden site conditions discovered during demolition or opening walls (knob-and-tube extending further than the visible attic span, water damage behind drywall, lath-and-plaster restoration that exceeds the quoted allowance).
- Customer-requested scope additions (an extra circuit, a relocated outlet, a different fixture model).
- Permit authority direction that adds scope (an inspector requiring AFCI on a circuit that was not in the original scope, a permit reviewer requesting a sub-panel that was not in the original load calc).
- BC Hydro requirements that emerge during their service-application review (e.g., a meter relocation that BC Hydro mandates as a condition of approval).
Change orders identify the added scope, the price impact, the schedule impact, and whether the change order is fixed-price or time-and-materials. LGD does not begin change-order work until you have signed (paper or electronic) and returned the change order, except in genuine safety emergencies where the alternative is unsafe to leave overnight.
5. Permits and inspections
LGD pulls the permit. The permit is in LGD's name as contractor and you (the property owner or authorized agent) are listed as the homeowner / owner of record. This is required by the BC Safety Standards Act and by City of Vancouver bylaw for any work that requires a permit.
The customer is responsible for confirming that the property is theirs to permit (or that they have written landlord / strata permission). Strata work requires Form K landlord declarations under the Strata Property Act and may require strata council resolution. LGD will not pull a permit on a strata property without confirmation that the strata has approved the work, except for in-suite emergency safety work where the alternative is an immediate hazard.
City inspections happen on the City inspector's schedule, not LGD's. Typical inspection windows in 2026 are three to five business days in City of Vancouver, three to seven business days in Surrey, Burnaby, and Coquitlam, and five to ten business days through Technical Safety BC. LGD requests inspection as soon as the work is ready and the customer is not charged separately for inspection waiting time.
6. BC Hydro service-application timing
Any work that touches the BC Hydro service drop (panel upgrades from 100A to 200A, three-phase conversions for commercial kitchens, meter base relocations, temporary service for new construction) requires a BC Hydro Service Application. BC Hydro lead times in 2026 are roughly four to eight weeks for residential and eight to twelve weeks for commercial three-phase. LGD files the application, pays the application fee on the customer's behalf, and tracks the application to approval.
LGD cannot guarantee a BC Hydro energization date. We can guarantee that LGD's work will be ready for BC Hydro on the agreed schedule. The customer accepts that BC Hydro delays are outside LGD's control. LGD will not stage the panel cutover before BC Hydro has confirmed the energization date.
7. Site access, working conditions, and customer responsibilities
The customer agrees to provide reasonable access to the work area, working power and water on site where required, a safe staging area for materials, and a path through the property that does not require demolition by LGD to reach the panel. Customers occupying the property during work agree to keep children and pets clear of the active work zone.
Where work requires a temporary power cut, LGD will coordinate the cut window with the customer at least 24 hours in advance. The customer is responsible for protecting medical equipment, sump pumps, freezer contents, security systems on battery backup, fish-tank life support, and any other power-dependent equipment during the cut window. LGD recommends arranging the cut for a time when the property can be off-grid for four to eight hours.
8. Warranty
LGD warrants the labour on every quoted job for one year from final inspection pass. If a fault in LGD's workmanship causes a failure within that year, LGD will return and correct the work at no charge.
Material warranties pass through from the manufacturer. LGD installs panels, breakers, fixtures, EV chargers, and smart-home equipment that carry manufacturer warranties typically ranging from one year (consumer-grade fixtures) to 10 years (premium EV chargers, panel cabinets). LGD will provide warranty paperwork at completion and will act as the customer's representative for warranty claims for one year after the install.
The warranty does not cover damage from customer-introduced faults (overloading a circuit beyond its rating, plugging unrated equipment into a GFCI receptacle and damaging the device, lightning damage absent installed surge protection), damage from work performed by other trades on the same circuit after LGD completion, or damage from natural causes (flood, fire, earthquake).
9. Limitation of liability
LGD's total liability for any project is limited to the amount paid for that project, except in cases of gross negligence, willful misconduct, or fraud, in which case statutory and common-law remedies apply. LGD is not liable for consequential or incidental losses (for example, lost commercial revenue during a planned power cut, frozen food loss during a service-change cut). The customer accepts that some scheduled events of this kind are inherent to the work and not the responsibility of LGD.
Nothing in this section limits the customer's rights under the BC Sale of Goods Act, the BC Business Practices and Consumer Protection Act, or any other consumer-protection statute that cannot be contracted out of.
10. Hidden conditions and disclosure obligations
BC electrical work on properties built before 1970 routinely uncovers conditions that were not visible at quoting: knob-and-tube extending into spaces the quote did not cover, aluminum branch wiring concealed behind sheetrock, ungrounded receptacles serving downstream grounded fixtures, water-damaged junction boxes inside finished walls, illegal modifications by prior owners. LGD will stop work on discovery of a hidden condition that materially changes the scope and will issue a change order before proceeding.
If a hidden condition reveals an immediate safety hazard (live exposed conductors, breaker not protecting the circuit it labels, fire-risk junction concealed in insulation), LGD will isolate the hazard before leaving the site, document it in writing for the customer, and quote the remediation as a separate scope.
11. Strata-specific terms
For strata work, the strata corporation is the customer of record on the quote and invoice unless the work is in-suite at the unit owner's expense. The strata council is responsible for providing Form K landlord declarations, copies of the bylaws, and a copy of any council resolution authorizing the work. For Right to Charge EV charger installs under section 247.1 of the Strata Property Act, the unit owner is the customer and LGD provides the strata council with the engineering documentation the section requires.
12. Cancellation
Cancellation more than 14 days before the scheduled start: full deposit refund less any out-of-pocket expenses already incurred (permits filed, materials special-ordered, BC Hydro application fees paid).
Cancellation 14 to 3 days before the scheduled start: 50 percent deposit retention to cover crew scheduling and re-staging.
Cancellation inside 72 hours of scheduled start: full deposit retention.
If LGD cancels the project for any reason other than non-payment or customer breach, the customer receives a full refund of all amounts paid.
13. Force majeure
Neither LGD nor the customer is liable for delays or non-performance caused by events outside reasonable control, including: BC Hydro infrastructure outages, severe weather events, earthquake or wildfire emergency, City of Vancouver inspector strike or work stoppage, supply-chain shortages on essential materials (e.g., copper conductor on national back-order), and pandemic-era public-health orders. The schedule is extended by the duration of the force-majeure event.
14. Intellectual property and website content
Content on lgdelectric.com (page text, original photography, cost data, code references, FAQ answers) is the intellectual property of LGD Electrical Ltd. and is licensed for individual viewing and reasonable, attributed quotation. Republishing substantial portions on commercial sites without permission is prohibited. LGD welcomes citation by other Vancouver-area trades, journalists, and educators.
15. Privacy
LGD's handling of personal information is governed by the BC Personal Information Protection Act (PIPA) and PIPEDA. The full privacy policy, including what we collect through the website and how long we keep it, is on our privacy policy page.
16. Governing law and disputes
These terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia. Disputes are first addressed by good-faith discussion between the customer and LGD's owner. Unresolved disputes proceed under BC's Notice to Mediate framework or to the Civil Resolution Tribunal for claims under $5,000. Claims above tribunal jurisdiction proceed in the British Columbia Provincial Court or the British Columbia Supreme Court, depending on amount.
17. Changes to these terms
LGD reviews these terms at least annually and updates them when material business or regulatory conditions change. The "Last updated" date at the top of this page reflects the most recent revision. Material changes are noted at the top of the page for at least 60 days. The version of these terms that applies to your project is the version in effect on the date you accept the quote, except for changes required by law.
18. Contact
Questions about these terms? Email [email protected] with "Terms enquiry" in the subject line, or phone 604 347 8372 during business hours (Monday through Friday, 4:00 AM to 4:00 PM Pacific). For project enquiries or quotes, use the contact form.